Reference

The Terms You'll See When You Play

We've written out what each term means — from RTP and volatility in the slot rooms to Asian handicap in cricket markets and rollover on promo credits. This glossary covers the words you'll encounter across our lobby, your account wallet and the betting slip.

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2x bet The Terms You'll See When You Play
2x bet Understanding Platform Language

Understanding Platform Language

Knowing what RTP, house edge and turnover mean helps you pick slots that match how you want to play. Understanding Asian handicap or over/under lines makes cricket and football markets clearer. When you see rollover or wagering requirement on a promo credit, you'll know exactly what needs to happen before you can withdraw. The same goes for payment terms like e-wallet, clearance

time and KYC — you'll move faster through deposits and withdrawals when the language is familiar. We've kept each definition short and practical so you can check a term mid-session without losing your place.

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Where to Ask About a Term

If you see a word in a game rule or promo condition that isn't covered here, our support team can explain it in a few seconds — they're familiar with every studio's payout language and every bet type we offer.

Live Chat Open the chat bubble at the bottom right of any page. The team sees the game or page you're on and can walk through the term with you while you're still in the lobby.
Help Centre Search by keyword under the Help tab — we've added articles for common slot mechanics, bet types and wallet terms. Each article includes screenshots from the actual games and account screens.
Email Support Send your question with a screenshot of the term to our support email. The team replies with a plain-language explanation and links to the relevant game rules or promo page if you need more detail.

Game and Payout Terms

These are the terms you'll see most often in slot descriptions, table rules and game lobbies — they describe how a game pays, how often features land and what the house retains.

Return to Player — the percentage a slot or table game is programmed to pay back over millions of spins. A 96% RTP means the game returns ৳96 for every ৳100 wagered across all players over time.

The percentage advantage the platform retains on each bet. If a game has a 2% house edge, the platform keeps ৳2 from every ৳100 wagered on average. It's the inverse of RTP in most cases.

How often and how much a slot pays — low volatility means frequent small wins, high volatility means rare but larger payouts. Also called variance. Medium volatility sits between the two, balancing hit frequency and win size.

The amount you stake on a single round or bet. In bonus terms, turnover refers to the total amount you must wager before promo credit converts to withdrawable balance — often written as a multiplier like 5x or 10x.

A large prize pool that builds from a portion of each bet on a networked slot or is fixed by the game provider. Progressive jackpots grow until someone wins; fixed jackpots pay a set maximum prize on every trigger.

A real casino professional dealing cards or spinning a roulette wheel on camera from a studio. You watch the stream and place bets in real time. Evolution, Pragmatic Play Live and Ezugi run most live tables you'll find here.

Odds, Payments and Account Rules

These terms appear when you're placing sports bets, moving funds or managing account settings — they cover how odds work, how withdrawals are verified and what documents we ask for.

A betting market that gives one team a virtual goal advantage or deficit to level the match. If Bangladesh starts at +1.5, they win the bet even if they lose by one goal. Removes the draw outcome in most formats.

A bet on whether the total goals, runs or points in a match will finish above or below a line the bookmaker sets. Over 2.5 goals means you need three or more; under 2.5 wins if two or fewer are scored.

The number of times you must wager a bonus amount before it becomes withdrawable balance. A ৳500 bonus with 5x rollover means you need ৳2,500 in total wagers across eligible games before you can cash out that credit.

A digital account that holds funds and lets you send or receive money without a physical card. bKash, Nagad and Rocket are the e-wallets we support for deposits and withdrawals — transfers usually clear within minutes once approved.

Know Your Customer — the process where we verify your identity using a document like a national ID or passport. Required by payment providers and regulators before your first withdrawal. Upload happens once in account settings; approval typically takes under 24 hours.

A time or deposit cap you set in your account to control how long or how much you play in one sitting. Found under account settings. Once the limit is reached, the lobby locks until the next period starts.

Using What You've Learned

Once you understand the terms, these are the practical questions players ask about applying them — how RTP affects game choice, how rollover changes withdrawal timing and where each term appears on the platform.

Hover over the slot tile in the lobby and look for the info icon — the tooltip shows RTP if the provider publishes it. Some studios display RTP in the game's paytable under the menu button once you've opened the room.

Every promo card on the promotions page lists the rollover multiplier and eligible games underneath the claim button. Check that section before you opt in so you know how much wagering is needed to clear the bonus credit.

The withdrawal goes into pending status and we send an account notification asking you to upload your ID. Once you submit and we verify, the withdrawal processes. Until KYC is done, the funds stay in your account balance.

Yes — open your account wallet and look for the active bonus section. A progress bar shows how much of the required turnover you've completed and how much balance is still locked under the rollover condition.

It depends on the promo terms — some bonuses require straight win/draw/lose bets and exclude handicap markets, while others count all pre-match odds. Check the eligible bet types listed on the promo page before you place the wager.

Deposits through bKash, Nagad and Rocket usually appear in under two minutes once you confirm the payment in your wallet app. If it takes longer, check your wallet transaction history to confirm the send completed, then contact our chat team.
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