How This FAQ Works for You
We built this FAQ around the real questions that come up when you're managing your account and moving money through local wallets. Whether you're depositing via bKash for the first time or checking why a Nagad withdrawal is pending, the answers here reflect how our platform actually works — not a generic help template. Each answer walks you through the actual step
or process. For deposits, that means the wallet flow: open your bKash or Nagad app, enter the account number shown on the cashier screen, confirm with your PIN, and the funds appear in your 2x bet balance. For withdrawals, we explain the verification step so there are no surprises. Players in Dhaka and Chittagong use the same account flow — mobile access
works the same way regardless of where you are in Bangladesh. If your question isn't covered here, our support team is reachable directly and can walk you through anything account-related.
- bKash
- Nagad
- Rocket
- Mobile Access